IT support & services

Your username will be your 8-digit Curtin Singapore student ID number. When you first log into a computer, your password will be your date of birth in the format YYYYMMDD.

For example, if your date of birth is 2nd June 1981, you will log in as follows:
Username: 14044115
Password: 19810602
Students will be required to change their password after they log on for the first time.


Access to Systems

Using @learning.curtin.edu.sg ID and Password* will allow you to login to:

  • Lab and Campus computers
  • Campus WIFI (Curtin Singapore)
  • Axis & Moodle (learning.curtin.edu.sg)
  • Axis Email (for English and Diploma Students)

*Passwords for <Student ID>@learning.curtin.edu.sg & <Student ID>@student.curtin.edu.au are different and are not linked or synced.


Wireless and Internet Usage

Wireless Internet access is available on campus grounds.
WIFI connection guide for – Windows Devices
WIFI connection guide for – Android Devices
WIFI connection guide for – iOS Devices

Curtin Singapore regulates the use of internet by recording how much each user downloads. Generally, all downloads are free of charge. However, usage will be monitored for any excessive downloading and if you have excessive downloads, you will be contacted by the IT department to make the relevant arrangements.


Printing and copying

Photocopiers located in the library and computer Lab are available for use during library and computer lab opening hours respectively. Please remember there are legal restrictions on how much of a single text you can photocopy and that breaching the law can result in serious penalties.


Computer Labs

Curtin Singapore’s computer labs are open to all students from Monday to Friday 8:30am to 6:00pm excluding public holidays. The computers labs are installed with Microsoft Office applications and various academic software for your learning experience.


Microsoft Office

Guide for downloading and installing Microsoft Office Applications

Other Software (Degree and Post Graduate Students Only)

Find out more


Contact IT Support

For IT support, please email us at ITSupport@curtin.edu.sg.


Appropriate use of IT Services

IT facilities are provided by Curtin Singapore to students as tools to assist in their learning. These systems, including all equipment and contents (however stored), are the properties of Curtin Singapore.

Misuse of electronic communication systems may result in disciplinary action. The form and severity of such action will depend on the circumstances, but may include monitoring of use, loss of access, suspension or expulsion from Curtin Singapore.

The following are examples of prohibited use:

  • accessing, storing or communicating obscene or offensive materials, for example any inflammatory, pornographic or violent material or any message, joke or form which violates any law or harassment such as racial or sexual harassment or creates an intimidating or hostile study environment.
  • using Curtin Singapore’s communications system for personal commercial benefit, including setting up or running a business.
  • accessing, storing or communicating confidential Curtin Singapore material or information.
  • accessing, storing or communicating material in a way that violates Curtin Singapore’s or any other person’s copyright or other intellectual property rights.
  • communicating personal views on social, political, religious or other matters for purposes unrelated to study with Curtin Singapore.
  • transmitting of chain letters or petitions, spamming etc.
  • communicating any information or material that could damage the reputation of Curtin Singapore or any other person, including information or material which degrades or criticises the motives or ethics of any person.
  • communicating anonymously or under any name other than your own.
  • wagering or betting.
  • accessing or attempting to access another person’s website or system without their permission.

Curtin Singapore is not responsible for technical problems associated with any 3rd party web-based E-mail services or messaging applications.

Students are not allowed to connect personal laptops and notebooks to the Ethernet/LAN cable. If a laptop is found connected to the Ethernet/LAN cable, IT will ban the laptop from connecting to both the wireless and the non-wireless networks.